Connect with your customers and keep them engaged.
Service Features
Kpability's Omni-Channel Messaging packages, backed by multichannel messaging strategies and omnichannel expertise, empower businesses to engage customers across popular platforms. Our reach spans Viber, Email, SMS, WhatsApp, Facebook Messenger, and more, executing automated campaigns efficiently to over 15 million customers monthly through robust customer communication software.
Omni-Channel Reach
Programmed campaigns and engagements
Planned and scheduled
Secure data
Messaging Analytics
Actual delivery statistics
Monitoring actual reach based on delivery
Pipeline management statistics
Customer identification
Failover sending via SMS
Benefits and Advantages
Quality Control
Ensure campaigns reach the right audience at the right time.
Cost Savings
Managed services eliminate the need for additional staff, reducing recruitment costs and mitigating employee attrition impact.
Customer-Centric Campaigns
Design campaigns based on the customer journey across multiple channels to enhance engagement.
No Capital Investment
Subscription model eliminates the need for new software or infrastructure, avoiding significant capital expenditure.
Quick Setup
Streamlined onboarding allows prompt campaign initiation with no extensive training or complex setup procedures.
Access to Campaign Operators
Gain access to a team of expert campaign operators for optimal campaign management.
Omnichannel Messaging Packages
Special Packages for Small and Mid-Market Companies
Basic
- 15,000 maximum customer profiles
- Channels: Email, SMS, Viber, WhatsApp
- Messaging Credits: 10,000 SMS, 10,000 Viber messages, 20,000 Email.
- Weekly delivery of reports in PDF format
- Up to 3 sender IDs
- Personalize with 3 unique sender IDs
Advanced
- 50,000 maximum customer profiles
- Channels: Email, SMS, Viber, WhatsApp
- Messaging credits: 25,000 SMS, 25,000 Viber messages, 50,000 Email.
- Weekly delivery of reports in PDF format
- Up to 6 sender IDs
- Personalize with 6 unique sender IDs.
- Content Graphics included.
- Enhance communication with included content graphics.
- Customer Database: Hosted with basic CDP functionality.
- Access hosted customer databases with basic Customer Data Platform (CDP) functionality
Pro
- 150,000 maximum customer profiles
- Channels: Email, SMS, Viber, WhatsApp
- Messaging credits: 50,000 SMS, 50,000 Viber messages, 100,000 Email.
- Weekly delivery of reports in PDF format.
- Up to 6 sender IDs
- Personalize with 6 unique sender IDs.
- Email Validation included.
- Ensure data accuracy with included Email Validation.
- Content Graphics included.
- Customer Database: Hosted with basic CDP functionality.
- Customer Analytics: customer segmentation, profiling
- Utilize advanced analytics for customer segmentation and profiling.
