Nurture your loyal customer communities; keep them engaged and informed.
Service Features
The Community Management Service expertly manages your brand's online community on various platforms, fostering genuine connections and amplifying customer relationships. With a cost-effective approach and integrated software, our dedicated team ensures high customer engagement, improving retention, loyalty, and overall satisfaction.
Dedicated community manager for social interactions
At least 40 hours/week engagement on weekdays
Comprehensive management of messages, comments, wall posts, photos, and priority scoring
Unified brand presence across multiple profiles
Relevant responses for prompt attention
Outsourcing eliminates the need for in-house teams
Benefits and Advantages
Cost-Effective Solution
Save on personnel, hardware, software, and office costs by entrusting your community management to us.
Full-Time Engagement
Enjoy no less than 40 hours of weekly engagement on weekdays, ensuring timely responses to your audience.
Unified Brand Presence
Engage seamlessly across multiple social media profiles, presenting a cohesive brand image tailored to your audience.
Focus on Core Business
Free up your resources to concentrate on your core business activities while we handle your community management.
Enhanced Reach
Increase visibility and reach with community management across multiple profiles, expanding your audience's engagement.
Comprehensive Reporting
Access in-depth community and performance reports, empowering you to refine your strategy effectively.
Expert Analysis
Benefit from report analysis, content strategy, and detailed agent and team performance tracking, optimizing your community engagement.
Community Management Packages
Advanced
- Assigned Community Manager (40 hours per week)
- Channels: Socials, SMS, Messaging apps
- 3,000 messages and 4 profiles
- Weekly Community performance reports, analysis, with detailed agent or team performance
Custom
- If you have a great number of brands and profiles and require teams to manage your entire customer community, then we can customize a package specific to your needs.
