Portfolio
Data-Driven Marketing in Action
Featured Case Studies
Loyalty 2.0: From analytics to insight to customer engagement for a large Financial Services Institution
Keeping 14 million customers of various interests and preferred services happy and loyal is not an easy task. …
Customer Analytics for a Multinational Insurance Company
Insurance business organizations exist and thrive on customer acquisition. This Multinational Insurance Organization’s Marketing team decided to try…
Customer Experience Management for the most popular Retail Loyalty Program in the country
The client is a subsidiary of the largest retail conglomerate with hundreds of the largest shopping malls sprawled…
Explore
Customer Experience Management for the most popular Retail Loyalty Program in the country
The client is a subsidiary of the largest retail conglomerate with hundreds of the largest shopping malls sprawled…
Loyalty 2.0: From analytics to insight to customer engagement for a large Financial Services Institution
Keeping 14 million customers of various interests and preferred services happy and loyal is not an easy task. …
Customer Analytics for a Multinational Insurance Company
Insurance business organizations exist and thrive on customer acquisition. This Multinational Insurance Organization’s Marketing team decided to try…
Managing delinquency using Customer Analytics for a large savings bank
The Bank, after realizing record breaking growth year-on-year, realized that the next opportunity for growth lies on how…
CRM design, roadmap, technology architecture for a luxury retail chain
A major high-end luxury retail department store was to further enhance its competitive advantage by becoming far more…
Understanding Customer Loyalty and Rewards Redemption with Customer Intelligence and Analytics: Consulting Engagement for a Coffee Restaurant Chain
With rewards redemption at less than 10%, one of the biggest and most successful coffee and tea shops…