Amplifying the Philippine Social Media Scene
- DATELINE: 18 October 2022
- VENUE: Ascott, Makati
- EVENT: Amplifying the Philippine Social Media Scene
Kpability and Emplifi amplified the Philippine social media scene in an event presenting Emplifi’s Social CX Cloud with Social Media Marketing, Social Care, and Social Commerce platforms, last October 18, 2022 at the Ascott Makati.
The powerful Social CX Cloud platform was presented by Mr. Gabriel Jiawen Tay, Emplifi JAPAC’S Director of Customer Solution, Emplifi’s Enterprise Sales Director for JAPAC, Mr. Sumit Gupta, and Philippines Accounts Leader, Ms. Fritzlyn Hernandez.
The eager audience watched how:
- Emplifi Social Media Marketing Cloud platform aggregates and manages brand profiles across multiple social channels including the most preferred social platforms: Facebook, TikTok, Instagram, Twitter, YouTube, Linkedin, and Pinterest;
- Emplifi Service Cloud case management system empowers teams by collecting customer profile histories, complete knowledge bases, and recommended next steps — everything agents need to shorten response times across all channels all in one place;
- Emplfi Social Commerce Cloud reaches customers as they discover brands — on social media, and help capitalize on customer intent to provide seamless, instant shopping experiences within Facebook, Instagram, Pinterest, and other popular social apps
Manage ubiquitous presence, to market, serve, and sell, with one powerful platform — everything from content to data!