Omnichannel Messaging Services
Our Omni-Channel Messaging packages enable seamless customer engagement across multiple platforms, delivering automated, customer-centric campaigns with expert management — all without the need for additional staff or capital investment.
Service Features
Kpability's Omni-Channel Messaging packages, backed by multichannel messaging strategies and omnichannel expertise, empower businesses to engage customers across popular platforms. Our reach spans Viber, Email, SMS, WhatsApp, Facebook Messenger, and more, executing automated campaigns efficiently to over 15 million customers monthly through robust customer communication software.
Omni-Channel Reach
Programmed campaigns and engagements
Planned and scheduled
Secure Data
Messaging Analytics
Why is Omnichannel Messaging Effective?
Ensure campaigns reach the right audience at the right time.
Managed services eliminate the need for additional staff, reducing recruitment costs and mitigating employee attrition impact.
Design campaigns based on the customer journey across multiple channels to enhance engagement.
Subscription model eliminates the need for new software or infrastructure, avoiding significant capital expenditure.
Streamlined onboarding allows prompt campaign initiation with no extensive training or complex setup procedures.
Gain access to a team of expert campaign operators for optimal campaign management.
Basic
- 15,000 maximum customer profiles
- Channels: Email, SMS, Viber, WhatsApp
- Messaging Credits: 10,000 SMS, 10,000 Viber messages, 20,000 Email
- Weekly delivery of reports in PDF format
- Up to 3 sender IDs
- Personalize with 3 unique sender IDs.
Advanced
- 50,000 maximum customer profiles
- Channels: Email, SMS, Viber, WhatsApp
- Messaging credits: 25,000 SMS, 25,000 Viber messages, 50,000 Email
- Weekly delivery of reports in PDF format
- Up to 6 sender IDs
- Personalize with 6 unique sender IDs.
- Content Graphics included
- Enhance communication with included content graphics.
- Customer Database: Hosted with basic CDP functionality
- Access hosted customer databases with basic Customer Data Platform (CDP) functionality.
Pro
- 150,000 maximum customer profiles
- Channels: Email, SMS, Viber, WhatsApp
- Messaging credits: 50,000 SMS, 50,000 Viber messages, 100,000 Email
- Weekly delivery of reports in PDF format
- Up to 6 sender IDs
- Personalize with 6 unique sender IDs.
- Email Validation included
- Ensure data accuracy with included Email Validation.
- Content Graphics included
- Customer Database: Hosted with basic CDP functionality
- Customer Analytics: customer segmentation, profiling
- Utilize advanced analytics for customer segmentation and profiling.
FAQ's
Our services can be customized to fit your business’ needs.
Kpability delivers end-to-end digital marketing solutions designed to elevate your brand. Our services include SEO, social media management, content creation, and analytics-driven strategy. We also offer outsourcing services tailored to your specific business needs.